Terms & Conditions
All prices shown are inclusive of VAT, where applicable.
The following terms and conditions do not affect your statutory consumer rights. If goods do not reach you in good condition or are faulty, carriage costs for the affected portion of delivery back to Alexandra Hakim SARL is at our expense. You must contact us to arrange return delivery. Your complaint will be acknowledged within 5 working days and we will keep you well informed about progress. Alexandra Hakim SARL will only credit you for the items that have been damaged or are faulty upon safe receipt of the goods into our hands. Refunds will be furnished within 30 days of the agreement to refund.
Product images and descriptions
We make every effort to ensure that images displayed on our website are as accurate as possible but cannot guarantee an exact match to the product as displayed on your screen. Our pieces are purposefully handmade one by one so that no two pieces are identical. All product information and technical specifications contained in Alexandra Hakim SARL are for guidance only. No responsibility can be taken for errors or omissions.
We work with Banque Libano-Française and Paypal to collect and process transaction information. Their security policy can be found by following this link: http://areeba.com/english/privacy-policy
Alexandra Hakim SARL reserves the right to abort access of our Internet services if you behaviour is found to be discordant with these terms and conditions at any time.
All products sold by Alexandra Hakim are copyright of Alexandra Hakim SARL. No permission is given by Alexandra Hakim SARL in respect of the reproduction or use for commercial purposes of any brand names, logos, photographs, product names, designs and any other material shown on the website. ALL RIGHTS RESERVED.